Multiple Choice Flashcards on 02 Certified AI Program Manager - CAIPM / 06 AI...

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Flashcard Practice Certified AI Program Manager - CAIPM Multiple Choice

A company launches a customer-facing generative AI assistant that may answer policy questions and escalate disputes. Which control is most important?

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Let the assistant answer policy questions freely because it improves responsiveness Hide that customers are interacting with AI to reduce friction Remove escalation paths so the assistant has more chances to resolve disputes Disclose AI use, ground answers in approved sources, monitor harmful outputs, preserve escalation, and review complaints

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